Terms and Conditions

Postage, Shipping

When placing an order on this website you are agreeing to bound by our terms and conditions of sale.
All orders are considered as a promise to purchase.
Your information you provide must be true and correct.

• Secure online ordering
• Our shopping cart offers a secure safe way to do your shopping on line.
• All information provided is treated with the utmost of confidentiality.

We understand that not everyone wants to make purchases using our secure server, therefore you can order by downloading our order form and fax to (03) 5447 0633 or post to Nannee's Kids Wear, 133 – 135 High St. Kangaroo Flat, Vic, 3555, Australia.

 

Payment options

1) Direct deposit

Bank: Commonwealth
Account name: Nannee's Kids wear
BSB: 063 828
Account number: 10089920

2) Credit card

We accept Visa and Mastercard

3) Cheque and Money order

All cheques and Money Orders are to be made payable to "Nannee's Kids Wear'.

 Please note, your purchase will be posted only upon funds being cleared to our account.

 

Delivery

Your purchase will be posted within 24 hours of funds being cleared.
All purchases are posted via Australia Post, therefore delivery times may vary, depending on your location.

A flat rate of $7.50 will be charged for all orders within Australia.

All orders of $150 or more will be posted Free of Charge.

 

 

For international orders, please contact us for shipping, insurance and tax rates prior to checkout.

 

 

 

Returns/Exchanges

Every effort will be made to ensure your purchase is checked for defects prior to leaving our store, however should you find an item defective, we will gladly replace it or refund your money.
The item must be returned within 10 days of receipt, in it’s original state, with tags attached, not worn or washed and where possible in their original packaging.

Sorry, no refunds/exchange due to “change of mind”.
Postage costs are the responsibility of the purchaser.

 

Gift Vouchers

Let that someone special choose the right gift with Nannee's Kids Wear gift voucher.
Available from as little as $30 to the denomination you choose.
Simply click on the “Gift Certificate” button to order.

Gift vouchers are not redeemable for cash and are valid for 3 months.